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Due to Covid-19 Pandemic, certain items are taking longer to manufacure and ship.

Return Policy

Returns and Refunds Policy

Thank you for shopping at Special Designs Jewelers.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days

  • The product is in its original packaging

  • The product isn't used or damaged

Products that do not meet these criteria will not be considered for return.

Send the product with its original packing to:

SDJ 16 Indian Rock Shopping Center Suffern, NY 10901

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Special Designs Jewelers.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: 845-357-0048

  • By email: info@specialdesignsjewelers.com